Introducing AlertMedia’s AI Assistant: Hit Send Faster in Moments That Matter

We are excited to announce the launch of AlertMedia’s AI Assistant, our new GenAI-powered assistant that drafts, edits, and translates notifications optimized for clear and actionable communication across channels.

At AlertMedia, we believe that in an emergency, every second matters. That’s why we built the AI Assistant—to help our customers communicate even faster and more effectively when it matters most. By making this available to all AlertMedia customers at no additional cost, we’re ensuring you have the tools to protect your people and respond confidently in any situation.

Communication delays or unclear messages can have serious consequences in an emergency. Our AI Assistant is built to help you hit “send” faster in those critical moments by generating a notification draft in seconds that you can quickly tailor for your audience and the situation. Trained on emergency communication best practices, our AI Assistant can also help you manage communication across dynamic, global teams by adapting messages for specific audiences, such as remote staff or travelers, and even translating messages to bridge native language gaps within your team.

The Value of Timely, Actionable Messages

Crafting clear and concise messages in high-stress situations is difficult without pre-built templates. Taking the time to write out personalized notifications for your different audience groups can put you at risk of delayed responses, unclear messaging, or even errors, which can exacerbate an already tense situation.

While generic chatbot tools can help in some cases, they often raise data security concerns and are not trained in emergency communication best practices. Many organizations also frequently face language barriers when communicating with global teams. Unfortunately, relying on publicly available, consumer-grade translation tools can undermine the message’s accuracy, leading to delays and miscommunication. Businesses need a reliable way to adapt and deploy messages that bridge linguistic gaps and communicate context during critical events.

In today’s risk landscape, most safety and security leaders can’t spare the time and energy to build a robust library of message templates for all possible scenarios across different regions and facility types. From natural disasters to cyberattacks to transportation and supply chain disruptions, the list of emergencies your business may face is ever-expanding and nearly impossible to predict.

When security leaders receive a threat alert, they often need to summarize key points and rapidly integrate organization-specific details into notifications. These factors contribute to significant delays, hindering timely and effective responses. But with our AI Assistant, you’ll have a tool that speeds up notification drafting, template building, translation, and more, so you can get critical information to everyone on your team without delay.

Streamline Your Emergency Communication and Response

AlertMedia’s AI Assistant is built to be the colleague you want around on a bad day. As the global threat landscape changes and new threats emerge, the AI Assistant will help you stay prepared to communicate about any situation.

Even when you don’t have a notification template at hand, the AI Assistant can quickly create and optimize messages for clear and actionable communication across a variety of channels. Unlike generic chatbots, this tool is engineered with emergency communication best practices in mind—including security. Our AI Assistant operates in a closed system and does not use your data for training.

Our AI Assistant also supports seamless communication for dynamic, global teams by customizing messages and writing notifications for multiple channels so you can reach your whole audience, including remote and traveling employees. It can translate messages to ensure you can reach someone when it really matters, even when you don’t speak the same language.

With our AI Assistant, you can:

• Draft clear, actionable messages in seconds. Save time in situations where you often have no time to spare. Turn a short prompt into an effective message across channels or get suggestions to refine for brevity, clarity, or tone directly in the notification workflow.
• Quickly summarize and communicate threat details. Pull key information about a threat into a notification with one click, and use the AI Assistant to add your audience-specific details. This solution helps you provide team members and stakeholders with the timely, clear updates they expect.
• Translate messages for any audience. Get help adapting your message for different locations, remote employees, travelers, or global teams. Our assistant can translate messages seamlessly, capturing context, sentiment, and natural flow.

See What the AI Assistant Can Do for Your Organization

Every second you can shave off your notification timeline is another second your team has to protect lives and mitigate disruption. That’s why we built the AI Assistant—to streamline your emergency communication process and improve your response time without adding headcount. Schedule a demo to see our new AI Assistant in action and explore how it can support you.