Incorporating External Communications Into Crisis Management
Effective external communications are a critical part of crisis management. But when a crisis event occurs, many companies struggle with acquiring factual information and responding in a way that doesn’t cause undue panic.
In this episode, Larry Robert, VP of Business Continuity and Risk Management at Rockland Trust, joins Peter to break down the challenges of external communication and offer advice on how companies should approach it.
What we talked about:
- The framework for building an effective business continuity program
- Common internal and external communication challenges and how to solve them
- Implementing a mass notification tool for faster crisis response
- The importance of crisis management training for employees
Resources mentioned during the podcast:
The Employee Safety Podcast is hosted by Peter Steinfeld, SVP of Safety Solutions at AlertMedia.
You can find this interview and many more by subscribing to The Employee Safety Podcast on Apple Podcasts, Spotify, or here.
More Episodes You May Be Interested In
-
The Rise of Drone Threats and How to Mitigate ThemDrones are an emerging threat that can disrupt business operations and pose risks to employee safety. With the evolution of technology, there has been an uptick in bad actors using drones and other unmanned aircraft systems (UAS) with malicious intent. In this conversation, Ryan Wallace, Associate Professor of Aeronautical Science at Embry-Riddle Aeronautical University, discusses…
-
The Ins and Outs of Corporate Safety and Security at TaylorMade GolfScaling safety and security is a daunting task for any organization, especially if your enterprise is a global brand with many moving parts. Today’s guest, Luis Duran, brings over twenty years of experience as a naval officer, NCIS Special Agent, and corporate security leader to his current role as Director of Corporate Safety and Security…
- Integrating AI to Improve Organizational Efficiency
Automation and generative AI can streamline workflows and improve efficiency for corporate intelligence and security functions, especially when it comes to processing large data sets. But AI should be seen as a tool to enhance human capabilities, not replace them. Matt Kish is the Head of Situation and Intelligence Analysis – Corporate Security at Siemens,…
