Liberty Mutual’s Strategies for Building a Successful Resilience Program
To achieve business resilience, organizations must be prepared for any emergency that comes their way. For Liberty Mutual, that means building preparedness plans that include three primary components: Crisis management, emergency response, and business recovery.
Ashley Goosman, Risk Manager of Business Continuity & Crisis Management Specialist at Liberty Mutual, has helped managers and employees worldwide prepare for and respond to business interruptions for the past 10 years. She joins the show to share lessons learned that can help other organizations build strong resilience programs.
Ashley explains:
- How Liberty Mutual has streamlined its operational structure to improve crisis decision-making and business continuity
- When and why the company has pivoted or modified resilience strategies
- Guidance on how to measure the success of your resilience program
- Suggestions for building community engagement within the risk and resilience industry
The Employee Safety Podcast is hosted by Peter Steinfeld, SVP of Safety Solutions at AlertMedia.
You can find this interview and many more by following The Employee Safety Podcast on Apple Podcasts, Spotify, or subscribing here.
More Episodes You May Be Interested In
- How Ingles Markets Responded to Hurricane Helene
When Hurricane Helene barreled toward North Carolina in September 2024, Johnny West, Safety Coordinator at Ingles Markets, sprang into action to notify employees and protect the company’s sole distribution center. In this episode, Johnny shares the compelling story of how his team responded to Helene, ensured employee safety, and got the distribution center back up…
- How to Manage Risk Using Human and Organizational Performance (HOP)
Erick Anez, Head of Enterprise Risk and Resilience for Bridgestone West, explores Human and Organizational Performance (HOP)—a framework focused on reducing errors and improving outcomes by addressing systems, not blaming individuals. With over 16 years of experience in high-hazard industries, Erick shares how HOP principles can transform enterprise safety and resilience. From creating safer environments…
- Preparing for the 2025 Threat Landscape
From climate extremes to escalating geopolitical tensions and the rapid advancement of cybercrime, 2024 presented significant disruptions that reshaped how business leaders approach employee safety, security, and business continuity. As we enter 2025, emerging trends suggest the global threat landscape will become even more interconnected, complex, and challenging to navigate. In this episode, Sara Pratley,…